Shipping policy

We despatch your order from our UK warehouse the same day where payment is received by 12pm.  We do not despatch at weekends, therefore orders placed after 12pm on a Friday will be despatched on the following Monday, excluding bank holidays where this will be a Tuesday.

The usual default shipping method is Royal Mail Tracked 48, however you can choose to upgrade this service at checkout, where available.

You will receive an automated email to confirm your item has been despatched.

If you have not received your item within the estimated delivery time and you may have not been at home to receive your parcel it is advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.